FAQs

Explore Macquarie Psychology’s FAQs to find answers to questions about choosing a therapist, therapy techniques, and more.

Macquarie Psychology offers neuropsychology, ADHD, ASD and Disability Support Pension assessments.

Assessments
A referral is essential for a neuropsychology assessement.

Therapy
You do not need a referral to see a therapist at Macquarie Psychology. While this will affect your eligibility for Medicare rebates, you may still be eligible for rebates through your private health insurance fund if you are covered for therapy services. 

A referral from your GP may allow you to claim a Medicare rebate for your therapy sessions. You will need to ask your GP to be assessed for a “Mental Health Treatment Plan”. If you are eligible for a Mental Health Treatment Plan, your GP will then provide a referral to the practice or directly to your therapist. The Mental Health Treatment Plan must be completed, signed and dated by your GP and must state the number of sessions you are being referred for, up to a maximum of 6 sessions in any referral.

After seeing the therapist for six sessions, you will need to re-visit your GP and request a Mental Health Treatment Plan Review to determine whether you qualify for additional therapy sessions and Medicare rebates.

If you wish to claim the Medicare rebate, you must bring your Mental Health Treatment Plan with you on your first visit. If you do not bring your Mental Health Treatment Plan with you, we will not be able to invoice you with the Medicare Item Code and you will not be able to claim a rebate for that session. You may, however, be able to claim a rebate through your private health fund if you are covered for therapy services.

Yes, all therapists at Macquarie Psychology accept DVA White and Gold Cards. A referral is required. Please ask your GP to include your DVA card type in the referral.

Andrew Nolan is registered with Open Arms to provide Outreach counselling services. If you are interested in being seen under an Open Arms arrangement, please contact Client Assist on 1800 011 046 to have an intake assessment completed and discuss referral options.

To schedule an appointment, you can contact Macquarie Psychology at (03) 6224 8448 during office hours or book online here: Make An Appointment

We accept credit, debit cards, and cash.

Visit Fee Schedule for current fees and information about rebates.

While most fees at this practice are below the rate recommended by the Australian Psychological Society and the Australian Association of Social Workers (AASW), this practice does not bulk-bill.

At Macquarie Psychology, our therapists are highly qualified and experienced professionals. They include AHPRA-endorsed clinical psychologists and accredited mental health social workers, ensuring expert care for clients.

Macquarie Psychology offers a convenient selection tool to assist you in finding the most suitable therapist for your needs.
Visit Find Your Therapist for more information.

Choosing a therapist is indeed an important decision. Taking the time to find the right fit can significantly impact the effectiveness of therapy. Here are a few considerations to keep in mind:

Research and Referrals: Start by researching therapists in your area. You can ask for recommendations from friends, family, or your GP. Online directories and mental health websites can also provide information.

Credentials and Specialisations: Look into the therapist’s credentials. Are they a registered psychologist, social worker, or counsellor? Consider their area of special interest—some therapists focus on specific issues like anxiety, depression, trauma, or relationship problems.

Initial Sessions: Attend at least three sessions with a new therapist. This allows you to assess their approach, communication style, and whether you feel comfortable. Trust your instincts—if something feels off, it’s okay to explore other options.

Therapeutic Alliance: The therapeutic relationship is crucial. You should feel heard, understood, and respected. A good therapist will collaborate with you to set goals and tailor treatment to your needs.

Assess Progress: After a few sessions, evaluate your progress. Are you experiencing positive changes? If not, consider discussing this with your therapist. Sometimes it takes time to build rapport, but if it consistently feels unproductive, explore other options.

Remember, therapy is a collaborative process, and finding the right therapist can make a significant difference in your well-being.

A clinical psychologist is an expert in mental health who has undergone specialised training accredited by the Australian Psychology Accreditation Council (APAC).

Their role involves assessing, diagnosing, formulating, and providing psychological treatment for mental health, behavioural, and emotional disorders across all ages. They address a wide range of mental health issues using therapeutic techniques to help individuals improve their mental well-being.

Typically, clinical psychologists hold a master’s or doctorate in psychology. In addition to clinical work, some clinical psychologists also engage in research or teaching activities.

For more information, please see here: What is a Clinical Psychologist? 

Clinical Neuropsychologists specialise in examining the relationship between brain function and behaviour. They assess cognitive skills, memory, attention, and executive functions.

These experts commonly assist individuals dealing with brain injuries, neurodegenerative diseases, or neurological disorders. By utilizing neuropsychological assessments, they can evaluate brain function and work alongside other healthcare professionals to provide comprehensive care.

Their evaluations inform treatment strategies and play a crucial role in improving patients’ overall health and wellness.

Accredited Mental Health Social Workers (AMHSWs) are highly trained professionals who specialize in mental health. They have either a bachelor’s or master’s degree in social work and are approved by Medicare Australia to provide Focused Psychological Strategies.

AMHSWs offer evidence-based services in mental health settings to support individuals and families, working closely with other healthcare professionals such as General Practitioners, Psychiatrists, and Pediatricians. The Australian Association of Social Workers (AASW) assesses and approves their qualifications to ensure they meet strict standards.

Macquarie Psychology does not provide emergency or crisis management. In urgent situations, please contact your GP, visit your local hospital, or call emergency services:

  • Emergency: 000
  • Mental Health Hotline: 1800 332 388
  • Lifeline: 13 11 14
  • Suicide Call Back Service: 1300 659 467
  • Mensline Australia: 1300 78 99 78
  • Kids Helpline: 1800 55 1800