CLIENTS
A guide to booking, fees, rebates, and what to do before your first appointment.
Start Here
If you’re not sure where to begin, follow these steps — most new clients are ready in under 5 minutes.
Prefer to speak with someone?
Call Reception: (03) 6224 8448
1 Choose your pathway
– Find a Psychologist (recommended for the best match)
– Book Online (if you already know who you’d like to see)
Start your journey prepared and relaxed. Complete the INTAKE FORM and review the simple checklist of items to bring so your first session runs smoothly.
Understand exactly what a session will cost before you book. This section outlines consultation fees, Medicare and private‑health rebates, and other funding pathways such as DVA, NDIS and Workers Compensation.
Prefer to meet online or by phone? Learn how to book a secure video or telephone session, confirm your eligibility for rebates, and follow our technical tips for a seamless, private experience.
To help you feel prepared, this section includes the practical details that support your care — privacy and consent, fees, and appointment policies.