Opening Hours
- Reception hours:
- Monday - Thursday: 8:30am - 5:15pm
- Friday: 8:30am - 4:00pm
- Closed: 12:30pm - 1:30pm
If you’re booked outside reception hours, please ring the doorbell.
Intake Forms
Please complete one intake form before your appointment. If you have any difficulty accessing the forms, please contact Reception and we’ll assist.
What to Bring
- Medicare card + Mental Health Care Plan, or
- DVA Gold or White card, or
- Private health: Fund details (if claiming), and
- Payment: EFTPOS/credit/debit card, or
- NDIS: Participant number + relevant approvals, or
- WorkCover / MAIB: Claim number + approval letter (if required)
Parking
- Free street parking is available nearby:
- Gore St · Ispahan St · Warneford St · Denison Lane · Molle St
- Macquarie St (timed):
- Free parking (between Gore St and Molle St), 9:30am–3:00pm.
Please allow a few extra minutes during busy periods.
10 tips for making the most of therapy
Starting therapy can feel like a big step. You might wonder what to talk about, how honest to be, or how you’ll know if it’s helping. These suggestions are designed to help you feel more prepared and to get the most value from your sessions at Macquarie Psychology.
1. Choose your therapist carefully
It’s important that you feel reasonably comfortable with your psychologist. Sometimes this happens quickly; sometimes it takes a few sessions. If something doesn’t feel quite right, you’re welcome to raise this with your psychologist or contact Reception to discuss other options.
6. Set markers for change
It can help to agree on a few concrete signs that things are improving – for example, changes in sleep, confidence at work, or how often you use certain coping strategies. Checking in on these markers over time can show you how far you’ve come.
2. Schedule sessions at a good time
Book appointments at times when you can give them your full attention. If possible, avoid rushing straight back into something demanding. A little time before and after your session can help you arrive, settle, and reflect on what was discussed.
7. Do some of the work between sessions
Most change happens in your day-to-day life, not only in the therapy room. Your psychologist may suggest reflection exercises or strategies to try between sessions. Even small steps, practised consistently, can make a meaningful difference over time.
3. View therapy as a collaboration
Therapy works best when you and your psychologist are working together. You bring your experience of your life; your psychologist brings clinical knowledge and skills. It’s completely appropriate to ask questions, share preferences, and give feedback about what is or isn’t helpful.
8. Handle practical matters early
It’s often easier to deal with practical issues – such as fees, rebates, appointment times or report requests – at the beginning or end of a session. If you have any questions about payment on the day or funding, please raise them with your psychologist or Reception.
4. Talk about therapy in therapy
If you feel stuck, misunderstood, or unsure whether to continue, that is often useful to talk about directly. Let your psychologist know if something isn’t landing or if you’re not finding the strategies helpful. These conversations often lead to important breakthroughs.
9. Set boundaries around therapy
It can be helpful to decide who you want to talk to about your therapy and how much detail you want to share. You are not obliged to discuss everything with friends, family, or colleagues. Clear boundaries can protect your privacy and give you space to form your own views.
5. Say what you actually think and feel
You don’t have to “perform” or be a polite version of yourself in therapy. It’s okay to be unsure, to disagree, or to change your mind. If something feels uncomfortable, confusing, or doesn’t make sense, saying so is an important part of the work.
10. Notice and appreciate progress
Therapy is rarely a straight line. There may be ups and downs, or times when old patterns show up again. Try to notice small gains – a conversation you managed, a coping skill you used, or a situation that feels slightly less overwhelming. These are signs that change is happening.