Our telehealth services are convenient, straightforward and similar to face-to-face therapy. If you are having problems accessing a therapist in-person, our supportive, caring and knowledgeable team of therapists can connect with you via a telehealth session.

Telehealth (consultation by video or phone) has been recommended by the Australian Government as a suitable medium to enable vital continuity of care for all clients requiring psychological assessment, treatment and / or support during the current COVID-19 pandemic. Macquarie Psychology is providing services through this initiative for new clients (video calls only) and existing clients (video and phone calls).

Consultation via Phone Call

For current clients only. If you have booked a phone session, your therapist will call you at the time of your appointment.

Consultation via Video Call

For new and current clients. If you have booked a video call, we will email you information on the online platform your therapist is using.

Some Telehealth Tips

Your telehealth consultation experience will be best if you: